Give employees trusted answers from your company knowledge
Connect approved policies, procedures, SOPs, documents and internal systems through an AI Assistant configured around how your organisation works. One use case of the Netfully AI Support Assistant module.
For established organisations with 100+ employees.
Proof-of-value prototype from €9,500.
A dedicated solution configured around your organisation. Not an off-the-shelf AI subscription.
Dedicated deployment · Permission-aware answers · Source references · Built and supported by Netfully
SharePoint · Microsoft 365 · Confluence · Documents · SOPs · Internal systems
A dedicated AI solution, not an off-the-shelf subscription
Every deployment is configured around your organisation's knowledge, policies and systems.
Designed for organisations that
- Need a dedicated AI Assistant for their own organisation
- Want to connect approved company knowledge, policies and procedures
- Require a secure, dedicated deployment
- Need integrations with their own business systems
- Are investing in a business-critical solution
What this is not
- Not a self-service AI subscription
- Not a consumer chatbot
- Not an off-the-shelf monthly product
Your company already has the answers. Your employees can't reach them.
Employees can't find documents
The answer exists. It is in a policy, an SOP or a folder somewhere. Nobody can find it when they need it.
HR answers the same questions every day
Leave, expenses, onboarding, benefits. The same questions land on HR, IT and operations every week.
SOPs are spread across SharePoint
Procedures live in different sites, libraries and versions. Nobody is sure which one is current.
New employees take months to become productive
Ramp-up is slow. Company knowledge sits in people’s heads and scattered documents.
Company knowledge is fragmented
Documents, wikis, tickets and systems each hold a piece. No single place gives a trusted answer.
More than a generic chatbot
The assistant combines a conversational interface with approved company knowledge, permissions, source references, business-system integrations and workflow actions.
Dedicated deployment
A standalone application deployed for your organisation. Not a shared, multi-tenant chatbot subscription.
Permission-aware answers
The assistant respects your user permissions. People only see what they are allowed to see.
Source references
Every answer shows where it came from. Employees can check it for themselves.
Business-system integrations
Connectors for SharePoint, Microsoft 365 and approved document sources. CRM, ERP and custom workflow integrations are scoped separately.
Administrative control
You decide which sources are approved, who can use the assistant, and what it may act on.
Usage analytics
See what employees ask. That shows you where the knowledge gaps are.
From scattered documents to trusted answers
Connect
We connect the assistant to the sources you approve: SharePoint, Microsoft 365, Confluence, documents and internal systems.
Secure
Your deployment is dedicated to your organisation. User permissions and admin control apply from day one.
Ask
Employees ask in plain language. Answers come only from approved company knowledge, and each one shows its source.
Act
The assistant can also complete defined workflows. That cuts the repetitive requests reaching HR, IT and operations.
Your company knowledge stays under your control
Security is the first question we answer, in specifics rather than slogans. Everything below is agreed and documented with you during discovery.
Dedicated to your organisation
Each AI Assistant is deployed separately for each client. Yours serves only your organisation.
Approved sources only
The assistant answers from the sources your administrators approve. Nothing else.
Permissions respected
Access follows your user permissions. Confidential material stays restricted to the right people.
Answers you can verify
Every answer links to its source document. Your teams get an audit trail.
Hosting agreed with you
We agree deployment and hosting with you during discovery, to fit your security and compliance requirements.
Ongoing responsibility
Netfully builds, operates and supports the deployment. One accountable partner, not a self-service tool.
A working demonstration, not slides
On the call we show you a working assistant. Real questions, real answers, real source references. We also show how we use it inside Netfully.
A real product, in your brand
The assistant is white-label: every deployment carries the client's own design and modules. On the use-case review we show it answering real questions, live.
Proof-of-value prototype
From €9,500
Designed for organisations investing in business-critical AI solutions.
What the prototype includes
- Discovery workshop
- One agreed business workflow
- A working prototype
- Testing against representative company information
- Agreed success criteria
- A production recommendation
Typical engagement
| Proof-of-value prototype | From €9,500 |
|---|---|
| Production deployment | Scoped after the prototype |
| Ongoing managed support | Optional, from €1,250 per month |
Final pricing depends on data sources, integrations, security requirements, usage and workflow complexity. Cloud infrastructure, AI usage and custom integrations are scoped separately. You get a clear scope and price before any commitment.
Ongoing improvement
Most organisations continue improving their assistant after launch. Netfully provides monitoring, AI optimisation, prompt improvements, knowledge updates, integrations, support and application management. One accountable partner from first deployment onwards.
Application Management & Cloud Operations
Built for organisations of 100 people and up
Knowledge spread across multiple systems. Repetitive internal support questions. Usually 100 employees or more.
Employee Knowledge Assistant: frequently asked questions
Can it connect to SharePoint?
Yes. SharePoint is one of the primary sources. The assistant answers from the sites and libraries your administrators approve.
Can it work with Microsoft 365?
Yes. Microsoft 365 is a standard connector, alongside SharePoint, Confluence and approved document sources.
Can it use our own Azure OpenAI?
Each deployment is dedicated and configured per client. We agree model and hosting options during discovery, including using your own Azure environment.
Where is data stored?
Your deployment is dedicated to your organisation and runs on AWS or Azure — including your own cloud environment, agreed during discovery. Data stays on your hosting, under your retention policies.
How long does deployment take?
It depends on your data sources, integrations and security requirements. You get an implementation plan at the discovery stage, before any commitment.
Can it integrate with CRM?
CRM, ERP and custom workflow integrations are supported and scoped separately, on top of the standard document connectors.
Can it answer only approved information?
Yes. That is the core design. The assistant answers only from the sources your administrators approve, and shows a reference for every answer.
Ready to give your employees trusted answers?
Tell us where your knowledge lives today. We will contact you by email or phone to arrange a call and show you a working assistant.
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